Privacy Policy

Effective Date: October 11, 2025

Safe SOSS, LLC (“Safe SOSS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.SafeSoss.com or interact with us through our products, marketing, or support channels.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Who We Are

Safe SOSS, LLC is headquartered at:

930 S 4th Street, Suite 209
Las Vegas, Nevada 89101, USA

We develop and distribute fire-safety and wildfire-mitigation products throughout the United States and internationally.

2. Information We Collect

We may collect personal and non-personal information in the following categories:

– Contact Information: Name, email, phone number, mailing or shipping address
– Payment Information: Billing address, partial payment card data (processed securely by third-party providers)
– Account Information: Login credentials, order history, preferences
– Device & Usage Data: IP address, browser type, device ID, site usage statistics, cookies
– Communications: Customer service messages, inquiries, support requests
– Marketing Data: Preferences, survey responses, participation in promotions

We do not knowingly collect sensitive personal data such as health, racial, or biometric information.

3. How We Use Your Information

We use your information for legitimate business purposes, including:
– To process orders and payments
– To provide customer support and respond to inquiries
– To improve our products, services, and website
– To send marketing or promotional communications (only if you’ve opted in)
– To comply with legal obligations and protect against fraud or misuse
– To maintain security and system integrity

We will not sell or rent your personal information.

4. Legal Bases for Processing (International Users)

If you are located outside the United States (for example, in the EU, UK, or Canada), we process your personal data under one or more of the following legal bases:
– Contractual necessity – to fulfill your purchase or service request
– Legitimate interests – to operate and improve our business
– Consent – for marketing or optional features
– Legal obligation – to comply with laws and regulations

You may withdraw consent at any time by contacting us (see Section 9).

5. How We Share Information

We may share your information only as reasonably necessary for business purposes:
1. Service Providers: with trusted vendors (e.g., payment processors, shipping carriers, email platforms, analytics services).
2. Business Transfers: if Safe SOSS merges, sells assets, or undergoes reorganization.
3. Legal Compliance: to comply with applicable law or protect rights, property, or safety.
4. Marketing and Analytics Tools: with platforms like Google Analytics or Meta Ads Manager.

We do not sell personal information for monetary value.

6. Cookies and Tracking

Our site uses cookies and similar technologies to:
– Enable website functionality
– Remember user preferences
– Analyze site traffic and usage patterns
– Deliver relevant advertising (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect some site features.

7. International Data Transfers

As a U.S.-based company, we may store or process your information in the United States or in other countries where our service providers operate. We implement reasonable safeguards to protect international data transfers in line with applicable data-protection laws.

8. Data Retention

We retain your personal information only as long as necessary to:
– Fulfill the purposes described in this Policy,
– Comply with legal or accounting obligations, or
– Resolve disputes and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

9. Your Privacy Choices and Rights

Depending on your jurisdiction, you may have the right to:
– Access and receive a copy of your personal data
– Correct inaccurate or incomplete information
– Request deletion of your personal information
– Object to or restrict certain processing activities
– Withdraw consent for marketing communications
– Lodge a complaint with a data-protection authority (for non-U.S. residents)

To exercise your rights or update your preferences, contact:

Safe SOSS, LLC – Privacy Officer
930 S 4th Street, Suite 209
Las Vegas, NV 89101, USA
Email: privacy@safesoss.com
Phone: [insert phone number]

We may request verification of your identity before processing a request.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no online system is completely secure. If you suspect unauthorized access or a data breach, contact us immediately.

11. Children’s Privacy

Our website and products are not directed toward children under 13 years old, and we do not knowingly collect information from them. If we become aware of such collection, we will promptly delete the data.

12. Links to Other Websites

Our website may link to third-party websites or social-media platforms. We are not responsible for their privacy practices. Please review those sites’ privacy policies before providing any personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent revision. Any significant changes will be posted prominently on our website. Your continued use of our site constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Safe SOSS, LLC – Privacy Officer
930 S 4th Street, Suite 209
Las Vegas, NV 89101, USA
Email: privacy@safesoss.com
Website: www.SafeSoss.com